FREQUENTLY ASKED QUESTIONS
Answers to common questions
Find answers about services, enrollment, insurance verification, assessments, care planning, and beginning services with EBC.
START WITH YOUR QUESTIONS
If you do not find the answer you need, call or email EBC for guidance about your family’s next step.
Frequently asked questions
These answers cover common questions about services, settings, enrollment, and insurance. Contact our team when your situation needs a more specific answer.
Services: What does EBC provide?
EBC’s services are organized into ABA Therapy, Parent Training & Consulting, School Support & Educational Consulting, and Consulting & Professional Services, including student analyst supervision. Explore the Services hub to find the relevant service page.
Enrollment: How do we get started?
Begin by contacting EBC. The standard path is Contact EBC, Consultation, Benefits Verification and Explanation when applicable, Planning, and Begin Services.
Settings: Where may services take place?
Depending on the service and the family’s needs, support may be provided in home, school, clinic, or community environments.
Insurance: Which funders are in network?
Visit our Insurance & Funding page for EBC’s current in-network funders and funding information. Eligibility, authorization, coverage, and any family responsibility must be verified for your individual plan and service.
Assessment & planning: Is every service plan the same?
No. EBC gathers information about the child or setting, the priorities involved, and the practical details needed to determine an individualized next step.
Availability: Does contacting EBC guarantee a start date?
No. Availability, scheduling, required documentation, authorization, and service fit must be reviewed before a start can be coordinated.
Privacy: What should I avoid sharing in a web form or email?
Please avoid sending sensitive medical information through general contact forms or ordinary email. EBC can explain the appropriate next step for necessary records.
Contact: What if my question is not listed here?
Email leigh@ebcbehavior.com or call 727.742.7872 so the team can direct your question.
NEXT STEP
Still have a question?
Email leigh@ebcbehavior.com or call 727.742.7872.