{"id":592,"date":"2026-08-05T14:25:23","date_gmt":"2026-08-05T14:25:23","guid":{"rendered":"https:\/\/gofarside.com\/ebcbehavior\/faq\/"},"modified":"2026-10-01T18:40:01","modified_gmt":"2026-10-01T18:40:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/gofarside.com\/ebcbehavior\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section preset--module--divi-section--88199b8d-24bd-4370-b710-ed16b14a66cb\"><div class=\"et_pb_row_0 et_pb_row et_flex_row preset--module--divi-row--default\"><div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--cd9dbb07-4ffc-4d26-a7cf-6915a82d0261\"><div class=\"et_pb_text_inner\"><p><strong>FREQUENTLY ASKED QUESTIONS<\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module preset--module--divi-heading--e54872b7-05ba-46de-ba02-05ff7e2e4228\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Answers to common questions<\/h1><\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--277d456a-8fcd-462a-9cf5-45f30df32def\"><div class=\"et_pb_text_inner\"><p>Find answers about services, enrollment, insurance verification, assessments, care planning, and beginning services with EBC.<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--0b3172e8-03d0-4e7e-92d5-0047da0d3fdd_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--0b3172e8-03d0-4e7e-92d5-0047da0d3fdd\" href=\"\/ebcbehavior\/get-started\/\">Begin Enrollment<\/a><\/div><\/div><div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--cd9dbb07-4ffc-4d26-a7cf-6915a82d0261\"><div class=\"et_pb_text_inner\"><p><strong>START WITH YOUR QUESTIONS<\/strong><\/p>\n<p>If you do not find the answer you need, call or email EBC for guidance about your family\u2019s next step.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section preset--module--divi-section--88199b8d-24bd-4370-b710-ed16b14a66cb\"><div class=\"et_pb_row_1 et_pb_row et_flex_row preset--module--divi-row--default\"><div class=\"et_pb_column_2 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module preset--module--divi-heading--ab664edf-2402-4f1e-b2f7-1107cc54cd7f\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Frequently asked questions<\/h2><\/div><\/div><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--277d456a-8fcd-462a-9cf5-45f30df32def\"><div class=\"et_pb_text_inner\"><p>These answers cover common questions about services, settings, enrollment, and insurance. Contact our team when your situation needs a more specific answer.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_open et_pb_module et_flex_module preset--module--divi-toggle--59be1cc2-6a2b-4015-94a2-057384998f31\"><h3 class=\"et_pb_toggle_title\">Services: What does EBC provide?<\/h3><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>EBC\u2019s services are organized into ABA Therapy, Parent Training & Consulting, School Support & Educational Consulting, and Consulting & Professional Services, including student analyst supervision. <a href=\"\/ebcbehavior\/services\/\">Explore the Services hub<\/a> to find the relevant service page.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module preset--module--divi-toggle--59be1cc2-6a2b-4015-94a2-057384998f31\"><h3 class=\"et_pb_toggle_title\">Enrollment: How do we get started?<\/h3><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Begin by contacting EBC. The standard path is Contact EBC, Consultation, Benefits Verification and Explanation when applicable, Planning, and Begin Services.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module preset--module--divi-toggle--59be1cc2-6a2b-4015-94a2-057384998f31\"><h3 class=\"et_pb_toggle_title\">Settings: Where may services take place?<\/h3><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Depending on the service and the family\u2019s needs, support may be provided in home, school, clinic, or community environments.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_3 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module preset--module--divi-toggle--59be1cc2-6a2b-4015-94a2-057384998f31\"><h3 class=\"et_pb_toggle_title\">Insurance: Which funders are in network?<\/h3><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Visit our <a href=\"\/ebcbehavior\/insurance\/\">Insurance & Funding page<\/a> for EBC\u2019s current in-network funders and funding information. Eligibility, authorization, coverage, and any family responsibility must be verified for your individual plan and service.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_4 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module preset--module--divi-toggle--59be1cc2-6a2b-4015-94a2-057384998f31\"><h3 class=\"et_pb_toggle_title\">Assessment & planning: Is every service plan the same?<\/h3><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>No. EBC gathers information about the child or setting, the priorities involved, and the practical details needed to determine an individualized next step.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_5 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module preset--module--divi-toggle--59be1cc2-6a2b-4015-94a2-057384998f31\"><h3 class=\"et_pb_toggle_title\">Availability: Does contacting EBC guarantee a start date?<\/h3><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>No. Availability, scheduling, required documentation, authorization, and service fit must be reviewed before a start can be coordinated.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_6 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module preset--module--divi-toggle--59be1cc2-6a2b-4015-94a2-057384998f31\"><h3 class=\"et_pb_toggle_title\">Privacy: What should I avoid sharing in a web form or email?<\/h3><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Please avoid sending sensitive medical information through general contact forms or ordinary email. EBC can explain the appropriate next step for necessary records.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_7 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module preset--module--divi-toggle--59be1cc2-6a2b-4015-94a2-057384998f31\"><h3 class=\"et_pb_toggle_title\">Contact: What if my question is not listed here?<\/h3><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Email leigh@ebcbehavior.com or call 727.742.7872 so the team can direct your question.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section preset--module--divi-section--88199b8d-24bd-4370-b710-ed16b14a66cb\"><div class=\"et_pb_row_2 et_pb_row et_flex_row preset--module--divi-row--default\"><div class=\"et_pb_column_4 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--cd9dbb07-4ffc-4d26-a7cf-6915a82d0261\"><div class=\"et_pb_text_inner\"><p><strong>NEXT STEP<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_heading_2 et_pb_heading et_pb_module et_flex_module preset--module--divi-heading--ee166e67-9bc2-4906-9652-8534d3801c46\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Still have a question?<\/h3><\/div><\/div><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--cd9dbb07-4ffc-4d26-a7cf-6915a82d0261\"><div class=\"et_pb_text_inner\"><p>Email leigh@ebcbehavior.com or call 727.742.7872.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--0b3172e8-03d0-4e7e-92d5-0047da0d3fdd_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--0b3172e8-03d0-4e7e-92d5-0047da0d3fdd\" href=\"\/ebcbehavior\/contact\/\">Contact EBC<\/a><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"dipi_cpt_category":[],"class_list":["post-592","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gofarside.com\/ebcbehavior\/wp-json\/wp\/v2\/pages\/592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gofarside.com\/ebcbehavior\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gofarside.com\/ebcbehavior\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gofarside.com\/ebcbehavior\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gofarside.com\/ebcbehavior\/wp-json\/wp\/v2\/comments?post=592"}],"version-history":[{"count":0,"href":"https:\/\/gofarside.com\/ebcbehavior\/wp-json\/wp\/v2\/pages\/592\/revisions"}],"wp:attachment":[{"href":"https:\/\/gofarside.com\/ebcbehavior\/wp-json\/wp\/v2\/media?parent=592"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/gofarside.com\/ebcbehavior\/wp-json\/wp\/v2\/dipi_cpt_category?post=592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}